| Outcast troubleshooting guide | |
| Version 2 / 30-6-99 | |
| This troubleshooting guide will be updated each time we will find any new solution to solve user problems | When multiple solutions for a problem are listed in this guide, in most case only one of them will solve the problem. |
| You can get the patch 1 here
: http://www.outcastcentral.com/files/ocpatch1.exe The patch2 will be available soon |
|
| Problems | Solutions |
| After
installation : nothing is on the hard drive (especially on Windows 98 SE) |
Use patch1 |
| When the game starts, the following message appears : direct draw surface creation failed (especially on Windows 95) |
Set your desktop
to this resolution : 640 x 480 x 24 bit colors (or 32 bit colors) |
| Update your video drivers | |
| Remove all resident programs | |
| Use patch2 | |
| The screen is flickering during the game (especially on TNT cards) |
Change the game resolution |
| During the game press alt + tab to switch back to desktop then pres alt + tab again to come back to the game | |
| Change the Vsynch setting of
your graphics card If you didn't find this option you can directly change it in the registery under the nvidia section |
|
| remove cursor caching in the advanced control panel in d3d settings | |
| Try to change de resolution and the number of colors of your desktop | |
| Update your
video drivers (For TNT cards, on d128.com you can get the new beta drivers 2.03) |
|
| Use framed mode | |
| Remove all resident programs | |
| Use patch2 | |
| When the
game starts, the screen stays black but I still can hear normally the
sound. (especially on graphics cards with ATI chipset) |
Use the framed mode if you want 400x300 resolution because the ATI doesn't support this video mode. |
| The CD2
or CD1 animation continues even when this CD is in the drive (especially with some DVD drives) |
Remove all resident programs, CD
/ Mp3 players, web watching & antivirus... You need to uninstall them because disabling them is not always solving the problem. |
| Put the CD2 in the drive then reset your computer and click on the Outcast icon | |
| Try to map your CD Rom drive on a different letter (avoid last letters, use d, e, ...) | |
| Update your CD Rom driver | |
| Disconnect / uninstall joystick | |
| Try to switch off the DMA of the CD or DVD drive | |
| disable the MPEG card (dxR2) via Device Manager for a profile. Then re-boot Windows and select that profile. | |
| check if the CD Rom drive can play audio cds, try to turn it on in the control panel | |
| Avoid using multiple CD Rom drives | |
| Use patch2 | |
| When I click on the Outcast icon, the program loads for about 10
seconds, then nothing happens (especially with some DVD drives) |
Update your CD Rom driver |
| After clicking on the icon, wait 5 to 10 minutes | |
| Try to switch off the DMA of the CD or DVD drive | |
| disable the MPEG card (dxR2) via Device Manager for a profile. Then re-boot windows and select that profile. | |
| check if the CD Rom drive can play audio cds, try to turn it on in control panel | |
| The game won't run on Pentium Pro or on non MMX Pentium | It's normal, the game only runs on MMX compatible machines (including P II and P III) |
| Some sounds are missing or looping while playing (fire, explosions, à) | Update the sound card drivers |
| Disable 3D sound option | |
| Use patch2 | |
| The framed mode is always active even after changing it | It is because your graphics card doesn't support the resolution you are asking for. |
| The game returns to Windows just after the loading and I do have a sound card with the Aureal A3d 2 chipset in my configuration | If your are
using the v4.06.2030 drivers for your sound card then download the v4.06.2015
drivers You can get the v2015 drivers from ftp.a3d.com/pub/Public/Drivers/Vortex/w9x2015eng_full.zip |
| The PC buzzer beeps continuously due to a keyboard overflow or some keys are not responding | Disconnect all unnecessary peripherals (joystick, joypad, scanners) |
| Remove all resident programs, CD
/ Mp3 players, web watching, exotic mouse programs & antivirus... You need to uninstall them because disabling them is not always solving the problem. |
|
| Change the keyboard mapping in the option menu | |
| I have
problems when the intro movie plays: crash, pause, wrong colors |
Check your MPEG codec and install a regular codec and desinstall any third party codec |
| Escape the video with the ESC key | |
| The game asks me to free 128 MB on my hard disk but I have
plenty of free space or the game crashes during play with no reason |
The 128 MB needed are on the Windows hard drive (the one on which Windows is installed) |
| Make sure that windows is in
auto management of the virtual memory, check this in : start\settings\control panel\system\performance\virtual memory |
|
| Try to link the
windows swap file with another hard drive if you have more than one, you can
do this in : start\settings\control panel\system\performance\virtual memory |
|
| Defrag your Windows hard drive (Windows needs continuous disk space to swap) | |
| Some people have reported that the following manipulations have solved some problems: | Updating all drivers |
| Reinstalling DirectX6.0 | |
| Rebooting the computer | |
| Uninstalling all resident programs | |
| Defrag hard drives | |
| Switching between Windows95 and Window98 | |
| Changing game resolution | |
| Using framed mode | |
| Using cinemascope mode | |
| Uninstalling VisualBasic | |
| Disconnecting multiple CD Rom drives | |
| Doing this
: 1: backup you .INI file 2: open loader.ini file in the 'OC' folder. 3: set 'first time' to: FALSE. 4: boot game |
|